Delivery Information

    Due to COVID-19 we have fewer staff working.
    SERVICE DELIVERY TIME TERMS COST
    UK Tracked* 5- 10 days

    Deliveries take up to 10 working days and are delivered between 7AM - 5PM, Mon – Fri (excludes Weekends, Public Holidays and Bank Holidays)

    £3
    Free UK Tracked* 3-4 days This service is a subject to an offer available. Deliveries take up to 4 working days and are delivered between 7AM - 5PM, Mon – Fri (excludes Weekends, Public Holidays and Bank Holidays)

    £3.50

     

    FREE £50+

    UK Express* 1-2 days

    Deliveries can take up to 2 working days and are delivered between 7AM - 5PM, Mon – Fri (excludes Weekends, Public Holidays and Bank Holidays) 

     

     

     

     

    £5

    UK Next Day* 1 day All orders placed before 2PM to receive your order the following day. Orders made after 3PM will be delivered the day after. (excludes Weekends, Public Holidays and Bank Holidays). Deliveries are made anytime between 7am - 9pm £5.50
    EU Tracked 3 - 5 days Deliveries can take up to 5 working days (excludes Weekends, Public Holidays and Bank Holidays). €5.00
    USA & Canada 10 - 15 working days Deliveries can take up to 15 working days (excludes Weekends, Public Holidays and Bank Holidays). $5.00
    International Signed 10 - 15 working days Deliveries can take up to 15 working days (excludes Weekends, Public Holidays and Bank Holidays). £13.00

    *Please note that all orders made throughout the weekend will be processed on the next working day.

    *Postcode restrictions apply: We do not offer UK Next Day delivery to the following post codes:
    AB, AB23, AB31-39, AB41-45, AB51-56, BA17-19, BF, BL11, BT, DD1-11, DG1-16, EL1, FK, FK14, FK17-21, GE6-8, GY, HS, HS1-9, HS3, IM, IV, IV1-56, JE, KA1-30, KA27-28, KW, KW1-17, KY1-99, PA, PA1-87, PA20-99, PA41-77, PH, PH17-99, PH1-50, PO29 43 49, TD1-15, TR21-25, ZE, ZE1-3, ZZ

     

    HOT TOOLS DELIVERY

    1-2 DAYS Royal Mail SIGNED FOR £5.50

     

    Royal Mail

    Royal Mail Tracked and non-Tracked parcels do require a signature. If you are out when Royal Mail attempts to deliver, they may leave your parcel with a neighbour if they deem it safe. In all other cases your parcel will be held at the nearest delivery office. To track your parcel via Royal Mail, please use Track and Trace service provided.

    DPD

    DPD Tracked parcels do require a signature upon delivery. DPD service allows you to track your parcel with some extra features. You may upgrade the delivery to ‘Collect from a DPD Pickup Shop’ or ask to ‘Leave in a safe place’ and put instructions for the driver or ‘Deliver To A Neighbour’. To track your parcel via DPD, please use Online DPD Parcel Tracking service provided.