Returns

NEED TO RETURN YOUR ITEM?

Not a problem! You can return any item for a refund within 10 days of receiving it. Please make sure you let us know within 7days of receiving the item if their is a problem or YOU WONT get a refund. 


All that we ask is that items are in their original condition with tags intact. Hair will not be returned if the packaging has been at all damaged or hair messed with due to hygiene reasons.

Please allow up to 7 working days for the JADORECOUTURE Team to process your return and refund.

Your bank may take 3-5 working days to show the refund in your account.
 

HOW DO I RETURN AN ITEM?

That's easy! 

Give us an email and we will send you an address to send it over too.

JADORE COUTURE UK

All postage costs are non-refundable to international destinations.

If there is an issue with your order or your goods, please let our Customer Care team know as soon as possible.


Exchanges are available